All claims are adjusted directly by your policy underwriter/carrier.   Most eRenterPlan carriers offer 24 hours claims service. Have your policy number and address available.  If you have already filed a police report, please have a copy of the report available.

Please refer to the list of carrier telephone #'s below for the appropriate claims center telephone numbers.

Policies beginning with “003”
American Modern Insurance Group          
Cincinnati, OH
8:00 am - 7:00 pm CST
800-375-2075
Answering Service that has adjusters on call 24 hours a day, 365 days a year

Policies beginning with “ZBL”
Balboa Insurance Group                                     
Irvine, CA
6:00 am - 5:00 pm MST
800-211-4533   -or- 800-894-0976
Answering Service that has adjusters on call 24 hours a day, 365 days a year

Policies beginning with “7”
Deans & Homer                              
San Francisco, CA
8:00 am - 5:00 pm PST
800-548-1616
No after hours Answering Service – policyholders can leave recorded messages, D&H will return the next business day.

Policies beginning with “31”
Homesite Insurance Company          
Boston, MA
8:00 am - 9:00 pm EST
800-Homesite   -or-  800-466-3748
Answering Service that has adjusters on call 24 hours a day, 365 days a year