To change a name on a current policy; you may visit us online at www.eRenterPlan.com or call the Customer Care Center directly at 888-205-8118./policyholders/editnames.aspx

If you would like to update your address to a different apartment within the same apartment community you complete this change online at www.eRenterPlan.com on the left side, or call the Customer Care Center at 888-205-8118./policyholders/transferlocation.aspx

If you would like to transfer your policy to another location outside of your current community please call the Customer Care Center at 888-205-8118 to qualify your new location. Once qualification occurs, your policy will be transferred to your new residence. If a transfer of your current policy is not an option we will offer other coverage options through another insurance company.